Terms of service

1. Scope of Services & Booking Engine Disclaimer
The Guardian Coach website serves as an informational platform providing details regarding our fleet, travel routes, schedules, corporate hire, and company updates.
– Third-Party Booking Developers: Please note that the online ticket booking and payment engines accessible through or linked from this website are developed, maintained, and operated by separate, third-party software providers.
– Independent Systems: The Guardian Coach informational website team is entirely separate from the technical development team of the transactional booking platforms. Any technical glitches, payment processing errors, or data discrepancies occurring within the booking engine software are the direct responsibility of its respective developers and payment gateways.

2. Intellectual Property Rights
All content displayed on this website—including but not limited to text, graphics, logos, images, vehicle descriptions, page layouts, and code—is the property of The Guardian Coach or its content suppliers and is protected by copyright and intellectual property laws of Kenya. You may not copy, reproduce, distribute, or modify any part of this website without explicit written permission from us.

3. Website Use & Prohibited Activities
You agree to use this website only for lawful purposes. You are strictly prohibited from:
– Using the site in any way that disrupts, damages, or impairs its performance or availability.
– Attempting to gain unauthorized access to our hosting servers, databases, or site administration areas.
– Using automated tools (bots, scrapers) to extract content or data from this website without authorization.

4. Accuracy of Information
While we strive to keep all information on this website (such as fleet capacities, service routes, and private hire policies) precise and up-to-date, schedules and rates are subject to change without prior notice. The Guardian Coach does not warrant that all content on the site is entirely error-free at all times.

5. Private Hire & Charter Requests
Submitting a request through our Private Hire, School Hire, or Corporate Charter forms does not constitute a binding booking contract. A charter service is only officially booked once a custom quote is finalized, payment terms are agreed upon, and a formal agreement is authorized directly over the phone or via email with our transport management office.

6. Limitation of Liability
To the maximum extent permitted by law, The Guardian Coach, its directors, and its web developers shall not be liable for any indirect, incidental, or consequential damages resulting from your use of—or inability to use—this website, including but not limited to server downtime, network connectivity failures, or loss of access.

7. Changes to These Terms
We reserve the right to revise and update these Terms of Service at any time. Any changes will be posted directly on this page with an updated effective date. Your continued use of the website following the posting of changes signifies your acceptance of the revised Terms.

8. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts in Nairobi.

9. Contact Us
If you have any questions, feedback, or concerns regarding these Terms of Service, please contact us through our official administrative channels.